Updated March 9, 2017
1. All items offered in the Blacksparrow, Inc. (“Blacksparrow”) Store is located in Los Angeles, CA. Prices are in USD. California sales tax (8.75%) is applicable to all purchases delivered to an in state address–this includes in-person pickups.
2. Shipping is handled by Blacksparrow via FedEx and USPS. For oversize items, a third party shipper will be used.
3. International customers will be responsible for all of the import duties and taxes charged by their local government. All packages will be shipped with the full value of the goods declared. Regardless of the amount charged for shipping and any special shipping offers, under no circumstances will Blacksparrow cover import duties and taxes. These charges are entirely determined by local governments and are completely beyond the control of Blacksparrow. It is the customer’s sole responsibility to be aware of any import duties and taxes that may apply to the shipment.
4. In the event that a customer refuses to accept a shipment due to import duty charges, and the item is returned to Blacksparrow, the customer will forfeit a 20% non-refundable deposit on the piece, and all shipping charges incurred in the shipment and return shipment of the item. The balance of the price of the item will be issued only as a store credit to be used against future purchases.
5. Refunds are issued in the case that the product is not as represented by Blacksparrow. Exchanges are issued if items are shipped in error or items are damaged in transit. In this instance, buyer is responsible for return postage. Cancellation is only available for items on pre-order or if items have not been already shipped. Blacksparrow does not offer an evaluation or cooling-off period.
6. All images and trademarks are copyrighted unless otherwise noted, and may not be used except as provided in these Terms and Conditions without the written permission of Blacksparrow.
7. All photographs and screenshots that appear throughout our site are copyrighted and may not be used without permission from Blacksparrow.
8. Blacksparrow neither warrants nor represents that your use of any materials displayed on the site will not infringe rights of third parties not owned by or affiliated with Blacksparrow.
9. While Blacksparrow uses reasonable efforts to include accurate and up to date information in the site, Blacksparrow makes no warranties or representations as to its accuracy. Blacksparrow assumes no liability or responsibility for any errors or omissions in the content of the site.
10. With this notice, the purchaser assumes all risks of loss and/or injury, whether personal or property damage, arising from any other use of the item purchased not in accordance with this notice and Blacksparrow shall not be held liable and purchaser releases Blacksparrow for any such loss or injury. All items are sold as collectible items only for display purposes and are not deemed or implied to be fit to be used for any other purposes.
11. For information on privacy, please visit here.